Operations over pilots
A prototype shows that something can work. Whether it lasts is decided by operations, maintenance and liability. That is what we design the architecture around.

About inaffect
Since 2007 we have been building software and hardware that runs in the field – today with AI as a tool and engineers who stand behind it.
Who we are
Since its founding, inaffect has combined software and hardware development under one roof. That decision lets us deliver complete solutions that work as one product from circuit board to app – for clients such as SBB, Coop, Volg, WMF and Swisscom.
Today we build with AI. It makes us faster and our offers more attractive. What has not changed: a product has to scale, be maintainable, comply with the law and be operated for years. That takes engineers – and that is exactly who we are.
Founder & CEO
“The hard part of an AI project is not the model.”
A prototype shows that something can work. Whether it lasts is decided by operations, maintenance and liability. Thomas Joss has been building technology companies since 1997, has led inaffect since its founding in 2007 and teaches “Agentic Harness” at universities of applied sciences in Zurich.
His stance shapes how we work: use AI where it creates a real edge – and say so honestly when a problem needs a clean interface rather than a model.
Principles
A prototype shows that something can work. Whether it lasts is decided by operations, maintenance and liability. That is what we design the architecture around.
Sometimes the best solution is a clean interface. We say so before budgets are committed.
Management thinks in responsibility, budget and risk, development in latency, data models and operations. We translate between both worlds.
Embedded development taught us: what matters is that a product works at the customer’s site – not in the demo.
One field is enough – we get back to you within 24 hours.
Pick your channel. One detail is all we need.